- An Unknown Shipper is a company or individual who:
•is a new customer, has not previously traded with Forwarder
•has no name and address details (NAD)
•has no account number recorded in Forwarders computer system
•is known shipper who has previously traded with Forwarder but is requesting a collection from an unknown company address
•a guest at a hotel even if the hotel has an account number with Forwarder
•is an ‘unregulated’ third party transport company
•is delivering a consignment into Forwarder depot
Why is it important to identify Unknown Shippers?
• Forwarder needs to identify Unknown Shippers to protect their customers and self interests.
• Forwarder do this by:
•inspecting the goods of those customers who are not familiar with what can be transported by Forwarder or what the legal requirements are for Transportation
•ensuring consignments carried by Forwarder do not affect safety and must not unnecessarily cause delays to other shipments
•preventing any category of prohibited goods entering Forwarder’s handling networks
•complying to Civil Aviation regulations and local legislation
What led to the change of the procedures?
•11th of September 2001 terrorist attacks in USA caused increased focus on security by all transportation companies of the World
•laws for transporting goods by air , sea and road are adjusted and have become more strict
•a number of cases in which Unknown Shippers were not identified correctly and goods were not inspected
•dependency of a manual process to identify Unknown Shippers with a risk of non compliance
•possibility to link current Forwarders systems and to automate a large part of the manual processes for Security Reasons
Thats how new categories of Unknown Shippers Born !!!! :)
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